Help and Support Channels
A 1–hour Ticket Response Warranty
Our customer help and support Department is present round the clock to handle each of your service needs. Each ticket you send out to us is going to be answered within less than 60 minutes. If your problem calls for assistance from an admin, we will forward the ticket to the person on shift and will let you know that the problem is being resolved.
Professional Technical Help And Support Service
We will be on line for you around the clock to offer you guidance and technical support and to aid you with any trouble that you could run into when working with your virtual server. We will support you with all pre–configured packages, such as your Operating System, server management panel (dependent upon the VPS type) and the Website Control Panel produced entirely by us.
An Intuitive Help Zone
In the Website Control Panel that is included as a gift with your virtual server, you will discover an interesting Help section, consisting of all you should be informed on when administering your internet sites and software. We have integrated a wide range of how to reports and video training that show the fundamental site maintenance responsibilities in an easy to comprehend form.