1 hour ticket response
We are specialized in giving a fast and adequate response to every trouble ticket sent by a user. Our seasoned help desk support staff members will review your inquiry and will offer you the most effective solution. We offer a 1–hour response time guarantee for all helpdesk tickets. In fact, the average technical support ticket response time has proven to be twenty minutes.
A Top–Class Client Support Service
We have a team of web hosting support experts who are prepared to answer all your requests anytime you are in need of help. The majority of our customer service team members have several years of experience in the hosting plans sector, which means that you can always rely on prompt and accurate answers to your requests.
An Intuitive Help Center Section
In the Website Control Panel you will find an intuitive Help Center section where you can get quick suggestions on how you can use our web hosting services. You can see the answers to your queries in our F.A.Q. database, find more information in the web hosting account management articles or watch our instructional video tutorials.