Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • In the Website Control Panel you can find an exhaustive Help section featuring tons of instructional articles and commonly asked questions. They are answered by our support team of skillful techs. Simply fill in your question and our clever system will offer you the best possible answer.

  • Top quality support service
  • Educational Videos

  • For those of you who wish to discover how to solve a typically encountered issue by watching a training video, we have added a selection of video tutorials to our Website Control Panel. All the tutorials are short and easy to comprehend. They offer you visual demonstrations of various web site administration operations.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 client support service with a one–hour support ticket response guarantee. A group of skilled tech support engineers will be online for you to respond to all the inquiries that you could have. During non–busy periods, an answer will be provided in even less than twenty minutes.