If your website hosting supplier provides live chat support, you are able to speak to a representative live and learn helpful information or get a problem resolved promptly. The advantage of using chat instead of calling to talk with a live person is that you will need only a computer with world wide web access, therefore you will not pay any charges if you are in a different state or country. What's more, it will be simpler to copy and paste info for instance domain names, usernames or error messages i.e. details which are sometimes hard to share with the other side on the phone. The live chat is also a considerably quicker option to contact your hosting provider's support team compared to using a ticketing system. What's more, in case some trouble requires more time to be taken care of, you'll be able to do something different while you wait for assistance on the live chat, so you will not lose time - something that is not possible if you are on the telephone.

Live Chat Support in Hosting

As part of the support services that we offer for all our hosting plans, we have live chat support which is available each and every day, even on holidays. You are able to get in touch with us regardless of whether you already have an account or not, since we will assist you with all sorts of things, ranging from giving you basic information about our services in case you aren't a client yet and you are interested in purchasing one of our plans, to assisting you with installing an email account in an email client. A part of the problems are more complex and time-consuming, so you'll have to use the ticketing system that is integrated in our Hepsia web hosting Control Panel, but we can save you time and assist you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is available every day, even on holidays and weekends. It's the best way to learn more information about our semi-dedicated plans if you don't have an account yet or to get some issue resolved if you're a client and our support agents will assist you in real time no matter what time of the day you join our chat. In case you are hesitating which plan is more appropriate for your websites, in case you need a piece of advice whether you should order a specific upgrade and how to obtain it or if you have difficulties setting up an email account on your computer, you will be able to get in touch with us and we will provide you with the needed details promptly. The live chat is accessible even after our telephone lines go off for the day, so when you have an account here, you can be certain that you will always find quick help with any question or issue that pops up.