Many users who begin using their first hosting account, or switch companies, typically have inquiries with regards to how certain things are carried out or come across difficulties when setting up different things such as e-mails, site settings, etc. For this reason, lots of web hosts have compiled documentation with the most common questions and problems in order to help their clients obtain information quickly and seamlessly. As a result, the support staff members can spend more time on real problems that given clients may be experiencing, as the solution for the smaller things will be available on the Internet and clients will be able to easily cope with them without contacting the customer care staff. Having in-depth documentation is very important, especially for new users without any practical experience whatsoever, as the hosting service entails a multitude of features and lots of individuals can get baffled about what action to take. A good information repository can both help you do the procedures that you wish and get to know how the hosting service works as a whole.

Extensive Online Documentation in Hosting

If you get a hosting package through our company, you’ll obtain access to our elaborate online help documentation where you will find information on more or less everything associated with our web hosting plans. The topics encompass anything from how to create an email address on your cell phone, to how to accomplish different things using an .htaccess config file. The articles are written in an easy-to-understand manner and include step-by-step guidelines on how to complete a given task inside your Hepsia Control Panel. You can also find info that is not directly related to Hepsia, for example one that concerns software applications on your desktop computer. The complete collection of articles will be located in the Help section of the Control Panel, but those that are relevant to a given section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you will be able to discover de facto everything connected with your web hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers offer a comprehensive online article archive where you can find any info that you might need about our web hosting services or about the Hepsia Control Panel that we are using. We’ve prepared it on the basis of the feedback that we have gathered from our customers over the years and, as a consequence, our articles address particular issues that you could bump into and offer the easiest means of solving them, for instance receiving an HTTP 500 error message or being unable to send e-mail messages from your desktop computer even though you have the correct SMTP server settings. The articles are available in each single Control Panel section and you can consult them at any given moment. They can help you expand your knowledge not only about our platform, but also about the hosting realm in general, as they contain elaborate guides and general info such as what cron jobs or file access permissions are.