Q: What does the web site migration service include? Will my site be secure?
A: The website migration service that our company is offering is free of charge (to a certain extent). We will move your web site(s) to our first–class cloud hosting platform without you needing to do anything. We know from personal experience that changing hosting providers can lead to lost info and undesired network downtime. That is the reason why we will perform all that for you at no cost!We’ve got highly competent administrators whose sole assignment is to make sure that your site works exactly as it did on your old web hosting platform. Our administrators are experts in transferring custom–built web sites, as well as web sites that are based upon well–known web apps such as WordPress and Joomla™.
Q: Website migration seems like lots of work. Just how long can it take?
A: While we can’t give you a precise ETA, since there are many variables, including the physical size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will try our best to move your site within 48 hours, and in some cases – within 24 hours (when the website content is not very large).
Q: What data will I be required to give to your Website Migration Department?
A: We don’t gather any personal info. We’ll need, however, the login info for your present web hosting account as well as the name of the web site that you need to move.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will my web site be unavailable during the transfer?
A: Your website will continue to work exactly like it did before with your previous hosting provider. As soon as we have finished the transfer, your web site will be configured to work on our web hosting platform and we will alert you to preview it. If it is functioning properly, all you will have to do is update the name server records associated with your domain name. Your web site will be transferred to us with no downtime.
Q: Will my current hosting provider need to provide any info/help?
A: While we transfer your website content, your web hosting provider won’t be aware of the migration at all. We won’t contact them in any way.
Q: Which hosting platforms do you support?
A: We can migrate your web site from any web hosting provider or any Linux–powered hosting platform given that we can receive access to the Control Panel and there is FTP access available.The only web sites that we cannot transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.